All reviews on this page come from real customers who purchased hybrid batteries or related products from us. Every review reflects a genuine buying experience and real product usage.
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Hybrid Battery Service
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5.0
Based on 149 reviews
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Lyndon O.
Battery light green instead of red issues resolved thanks
m***g
Oem and better Quality. Perfect condition. Awesome value. Exactly what you need. Appearance as Exactly as OEM . Best of all no programming need. Ready to go. Thank you.
2***a
Estoy satisfecho con el producto cuando llegó tenía un aspecto muy voluminoso pero era para protección de su estado muy buen trabajo enserio les regresan su valor por qué es un trabajo de calidad mi auto regreso de nuevo ala vida muchas gracias
l***l
Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.
l***l
Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.
l***l
Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.
-***e
Battery came a little beat up most likely from shipping but nothing major. Arrived on time and was easy to install. Battery works way better and no more codes on my car. Has been 1 week since instal and went on a 200 mile journey first weekend no issues. I got the 3 year warranty battery so hoping it last all three years. Would 100% buy again.
-***e
Battery came a little beat up most likely from shipping but nothing major. Arrived on time and was easy to install. Battery works way better and no more codes on my car. Has been 1 week since instal and went on a 200 mile journey first weekend no issues. I got the 3 year warranty battery so hoping it last all three years. Would 100% buy again.
Tucker Robert
I got a 2005 Toyota Prius hybrid battery from Hybrid Battery Service with a 4-year warranty. They installed it on the spot and everything works perfectly. Super happy with the service and the team was really friendly. Highly recommend!
o***g
The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!
o***g
The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!
o***g
The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!
Super fast and reliable shipping!! Easy instructions. Timely communication from seller before installation which made installation easy. Easy troubleshooting page.
High quality modules from hybrid, Battery Guy very good condition and appearance, and the value was fantastic. Will highly recommend the seller and I rate them at a Five Star all the way
It arrived pretty quickly and was well-packaged. The item itself had some dented and bent corners that slowed down installation, but these issuess were quickly overcome. Once installed, it worked great.
Battery light green instead of red issues resolved thanks
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Where These Reviews Come From
Customers leave reviews after buying products through different sales channels. Some customers purchase directly on our website. Others place orders through trusted third-party online marketplaces.
No matter where the purchase happens, each review belongs to a verified buyer who received and used the product.
Honest Feedback Based on Real Use
Many customers share their experience after installation and real driving. Reviews often mention reliability, performance, battery capacity, and overall value.
This feedback comes from real ownership. It helps future buyers understand what to expect before making a decision.
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We publish reviews without editing the content. The wording stays original to preserve honesty and transparency.
Usernames may appear partially anonymized to protect customer privacy. This does not affect the authenticity of the review.
Why Customer Reviews Matter
Reading feedback from other hybrid car owners helps buyers make informed choices. Reviews show how similar vehicles perform after battery replacement and long-term use.
We encourage all customers to leave honest reviews. This helps improve our service and helps other drivers choose the right solution.
Google Reviews
In addition to verified purchase reviews, customers also share feedback about our business on Google Maps. These reviews reflect overall customer experience, including communication, service, and support.
Brian Jefferson
★★★★★
The team at Hybrid Battery Service are true professionals. I bought a battery from them with a year-and-a-half warranty for my 2010 Prius, but it actually lasted for two years. That’s an excellent result, considering I work as a Rideshare driver and covered 150,000 miles. I highly recommend them to everyone. By the way I have another 2010 Prius that they replaced the battery in and that one is still going strong.
(Translated by Google) I went to the hybrid service center, and the battery was in stock. They replaced it in an hour. I recommend them! They even gave me a warranty.
(Original)
Приехал в hybrid service, , батарея была в наличии. Заменили за 1 час. Рекомендую! Дали гарантию
Wayne Zimmerman
★★★★★
I recently purchased a replacement hybrid battery for my Toyota Prius from Hybrid Battery Service through Ebay. I was very impressed with HBS. First, the shipment of the battery was fast. I received the battery a day early. In addition, it was shipped in a custom made container for the specific battery. The container was also used for returning my trade-in battery. Shipping and return shipping were included in the price. Speaking of price, I could not find anything comparable at the price and warranty at any of the HB sellers where I live in CA. The battery I purchased has an eighteen month warranty at a price that was less than a battery that only came with a battery with a 6 month warranty at other sellers. The battery itself arrived fully charged and ready to install. It worked perfectly for my Prius. Throughout the transaction, communication by HBS was outstanding. At one point I had a question regarding the shipment of my trade-in battery back to them and they responded with an answer quickly. I would recommend Hybrid Battery Service to anyone looking to purchase a Hybrid battery for their vehicle.
Aaron
★★★★★
Terrible at communicating. Email says to call. When I call, they say to email. Several times I was on a call and they said they would call back when they knew more and they did not call back once; I always had to follow up.
Told me I had to prepay for the battery and it turned out the battery was fine and they did not refund the full purchase. Kept the credit card fee. Which is like, whatever, but I wish you hadn't had me prepay if you knew you wouldn't be able to give a full refund.
My car is dead and I wanted to know if they wanted the battery since they verified it was good and I cannot get in contact with them.
Aaron Farmer
★★★★★
Great company, tested my battery before replacement and discovered it wasn’t the problem.
Charles Lowry
★★★★★
Quick delivery, and battery worked great with no issues. Thank You! Highly recommended!
Using the Dr Prius app and driving approximately 50 miles to check the battery the internal resistance is 19-20 milli- ohms consistently and the voltage variation is .03-.11Volts. However the issues I am a little concerned with is that the battery capacity is only at 65% when fully charged and block #11 has a consistent lower voltage than the rest of the pack. Overall I am very pleased with the purchase and the service I received! I would buy from this company again!
(Translated by Google) I need my car battery repaired. I'd like to know if you can come to my house to repair my car.
(Original)
Nesesito reparación de batería quisiera saber si pueden venir ah reparar mi carro hasta mi casa
Keith Griffiths
★★★★★
I’m extremely satisfied with my purchase. This company will exceed your expectations and more. I live in AZ and they shipped a new battery easily and conveniently in form fitted box. When I needed help and reached out with installation(I didn’t fully seat the orange plug) they made sure I was in good hands and solved my issue. I had to slide the orange safety plug to the right to fully lock it in. Consider this company when looking for a new hybrid battery.
Additionally the price of everything with warranty is the best option available.
Very good repair quality, excellent service. I recommend them.
N T
★★★★★
Perfect service
Erik MV
★★★★★
Really good place with affordable prices, quick service everything perfect from the beginning to the end.
jet 469
★★★★★
The service was great. They were upfront with me about the Pricing and Was really professional.
Joseph Radchanka
★★★★★
The hybrid battery service here is amazing! From the start, the team was super knowledgeable, professional, and genuinely focused on providing top-notch service. They handled everything with care and precision, making sure my car’s battery is in great shape for the long run. The whole process was smooth, stress-free, and honestly way easier than I expected. You can tell they really care about their work and their customers. Definitely a place I’d trust and recommend!
Customer service was outstanding! I purchased a hybrid battery and had a mechanic install it. The mechanic called and said the battery wasn't working. I contacted the seller by email and within moments he responded with pictures and an explanation. I contacted the mechanic with that information and minutes later he said it was working fine. No problems. Fantastic! This seller is the best!
Cliff Miller
★★★★★
Main office was very helpful and answered all my questions before scheduling the job in the same week I called. The technicians traveled at least two hours but arrived on time and told me the job would take about an hour. They worked together effectively and completed the job in an hour and ten minutes. I appreciated the care they took to handle my car and the batteries with care and safety.
The techs were friendly and willing to answer questions. I am an engineer and experienced in managing technical workers - these guys are very good!
Good and affordable battery service in Charlotte. My best recommendations.
Alex Fufaiev
★★★★★
Thanks for bringing my Prius's battery back to life. Great hybrid batteries service in Charlotte! Good luck!
Rom
★★★★★
My Prius is alive in one day, great service
Bogdan Vygovskiy
★★★★★
Great customer service. They go the extra mile to make sure they answered all my questions and concerns. The process was quick, easy and much more affordable then anywhere else I could find.
Do yourself a favor and don’t waste time looking anywhere else.
Maryna Beliaeva
★★★★★
The company fixed my Prius battery in 1 day. Professionally and quickly. All the errors have disappeared. Very pleased. I recommend this place.
Abdul Yakubu
★★★★★
Love this company. My old hybrid car is not functional again. They sold a very affordable hybrid battery to me and came to my place to fix it. I did not have to go anywhere. Awesome job guys!
Super fast and reliable shipping!! Easy instructions. Timely communication from seller before installation which made installation easy. Easy troubleshooting page.
Fast shipping. Battery was clean and a good working condition. Great communication before shipping.
High quality modules from hybrid, Battery Guy very good condition and appearance, and the value was fantastic. Will highly recommend the seller and I rate them at a Five Star all the way
great service! quick answer to questions.
GREAT PART FAST SHIPPINIG AAAAA
Great seller. Worked fast. The car drives fine.
So fast! What an amazing job you all do.
It arrived pretty quickly and was well-packaged. The item itself had some dented and bent corners that slowed down installation, but these issuess were quickly overcome. Once installed, it worked great.
they are awesome , good conditioning and value good appearance I am so satisfied
Battery light green instead of red issues resolved thanks