All reviews on this page come from real customers who purchased hybrid batteries or related products from us. Every review reflects a genuine buying experience and real product usage.

We only publish feedback from customers who actually completed a purchase. No reviews are written by staff, third parties, or automated systems.

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Hybrid Battery Service Hybrid Battery Service
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5.0
Based on 149 reviews
5
99
99%
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Customer Images

Image #1 from Lyndon O.
Image #1 from m***g
Image #1 from 2***a
Image #1 from l***l
Image #2 from l***l
Image #3 from l***l
Image #1 from -***e
Image #2 from -***e
Image #1 from Tucker Robert
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Image #1 from Lyndon O.

Lyndon O.

Battery light green instead of red issues resolved thanks

Image #1 from m***g

m***g

Oem and better Quality. Perfect condition. Awesome value. Exactly what you need. Appearance as Exactly as OEM . Best of all no programming need. Ready to go. Thank you.

Image #1 from 2***a

2***a

Estoy satisfecho con el producto cuando llegó tenía un aspecto muy voluminoso pero era para protección de su estado muy buen trabajo enserio les regresan su valor por qué es un trabajo de calidad mi auto regreso de nuevo ala vida muchas gracias

Image #1 from l***l

l***l

Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.

Image #2 from l***l

l***l

Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.

Image #3 from l***l

l***l

Despite UPS jacking the shipment, (weighs 104lbs) seller was very supportive in helping me assess if the battery was still acceptable to be installed. The damage was superficial and I was able to do the replacement with seller’s support. Analysis after replacement to asses battery performance also was supported and battery operated like new. Dr.Prius App highly recommended, even if you are doing just one install.

Image #1 from -***e

-***e

Battery came a little beat up most likely from shipping but nothing major. Arrived on time and was easy to install. Battery works way better and no more codes on my car. Has been 1 week since instal and went on a 200 mile journey first weekend no issues. I got the 3 year warranty battery so hoping it last all three years. Would 100% buy again.

Image #2 from -***e

-***e

Battery came a little beat up most likely from shipping but nothing major. Arrived on time and was easy to install. Battery works way better and no more codes on my car. Has been 1 week since instal and went on a 200 mile journey first weekend no issues. I got the 3 year warranty battery so hoping it last all three years. Would 100% buy again.

Image #1 from Tucker Robert

Tucker Robert

I got a 2005 Toyota Prius hybrid battery from Hybrid Battery Service with a 4-year warranty. They installed it on the spot and everything works perfectly. Super happy with the service and the team was really friendly. Highly recommend!

Image #1 from o***g

o***g

The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!

Image #2 from o***g

o***g

The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!

Image #3 from o***g

o***g

The package was secure, it was clean and looked like new. We replaced it in a few hours. Put the old one into the box the refurbished unit came in. Called the company to let them know that we were ready to ship the old unit back, they emailed a label and just like that it was done! My car that was dead for 2 years was resurrected!! So Happy!

Image #1 from Lyndon O.
Image #1 from m***g
Image #1 from 2***a
Image #1 from l***l
Image #2 from l***l
Image #3 from l***l
Image #1 from -***e
Image #2 from -***e
Image #1 from Tucker Robert
Image #1 from o***g
Image #2 from o***g
Image #3 from o***g
1-10 of 149 reviews
  1. Super fast and reliable shipping!! Easy instructions. Timely communication from seller before installation which made installation easy. Easy troubleshooting page.

  2. Fast shipping. Battery was clean and a good working condition. Great communication before shipping.

  3. High quality modules from hybrid, Battery Guy very good condition and appearance, and the value was fantastic. Will highly recommend the seller and I rate them at a Five Star all the way

  4. great service! quick answer to questions.

  5. GREAT PART FAST SHIPPINIG AAAAA

  6. Great seller. Worked fast. The car drives fine.

  7. So fast! What an amazing job you all do.

  8. It arrived pretty quickly and was well-packaged. The item itself had some dented and bent corners that slowed down installation, but these issuess were quickly overcome. Once installed, it worked great.

  9. they are awesome , good conditioning and value good appearance I am so satisfied

  10. Battery light green instead of red issues resolved thanks

    Image #1 from Lyndon O.

Where These Reviews Come From

Customers leave reviews after buying products through different sales channels. Some customers purchase directly on our website. Others place orders through trusted third-party online marketplaces.

No matter where the purchase happens, each review belongs to a verified buyer who received and used the product.

Honest Feedback Based on Real Use

Many customers share their experience after installation and real driving. Reviews often mention reliability, performance, battery capacity, and overall value.

This feedback comes from real ownership. It helps future buyers understand what to expect before making a decision.

Transparency and Customer Privacy

We publish reviews without editing the content. The wording stays original to preserve honesty and transparency.

Usernames may appear partially anonymized to protect customer privacy. This does not affect the authenticity of the review.

Why Customer Reviews Matter

Reading feedback from other hybrid car owners helps buyers make informed choices. Reviews show how similar vehicles perform after battery replacement and long-term use.

We encourage all customers to leave honest reviews. This helps improve our service and helps other drivers choose the right solution.

Google Reviews

In addition to verified purchase reviews, customers also share feedback about our business on Google Maps. These reviews reflect overall customer experience, including communication, service, and support.

Brian Jefferson

Brian Jefferson

The team at Hybrid Battery Service are true professionals. I bought a battery from them with a year-and-a-half warranty for my 2010 Prius, but it actually lasted for two years. That’s an excellent result, considering I work as a Rideshare driver and covered 150,000 miles. I highly recommend them to everyone. By the way I have another 2010 Prius that they replaced the battery in and that one is still going strong.

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Askat Massainov

Askat Massainov

(Translated by Google) I went to the hybrid service center, and the battery was in stock. They replaced it in an hour. I recommend them! They even gave me a warranty.

(Original)
Приехал в hybrid service, , батарея была в наличии. Заменили за 1 час. Рекомендую! Дали гарантию

Wayne Zimmerman

Wayne Zimmerman

I recently purchased a replacement hybrid battery for my Toyota Prius from Hybrid Battery Service through Ebay. I was very impressed with HBS. First, the shipment of the battery was fast. I received the battery a day early. In addition, it was shipped in a custom made container for the specific battery. The container was also used for returning my trade-in battery. Shipping and return shipping were included in the price. Speaking of price, I could not find anything comparable at the price and warranty at any of the HB sellers where I live in CA. The battery I purchased has an eighteen month warranty at a price that was less than a battery that only came with a battery with a 6 month warranty at other sellers. The battery itself arrived fully charged and ready to install. It worked perfectly for my Prius. Throughout the transaction, communication by HBS was outstanding. At one point I had a question regarding the shipment of my trade-in battery back to them and they responded with an answer quickly. I would recommend Hybrid Battery Service to anyone looking to purchase a Hybrid battery for their vehicle.

Aaron

Aaron

Terrible at communicating. Email says to call. When I call, they say to email. Several times I was on a call and they said they would call back when they knew more and they did not call back once; I always had to follow up.
Told me I had to prepay for the battery and it turned out the battery was fine and they did not refund the full purchase. Kept the credit card fee. Which is like, whatever, but I wish you hadn't had me prepay if you knew you wouldn't be able to give a full refund.
My car is dead and I wanted to know if they wanted the battery since they verified it was good and I cannot get in contact with them.

Aaron Farmer

Aaron Farmer

Great company, tested my battery before replacement and discovered it wasn’t the problem.

Frank Roper

Frank Roper

Using the Dr Prius app and driving approximately 50 miles to check the battery the internal resistance is 19-20 milli- ohms consistently and the voltage variation is .03-.11Volts. However the issues I am a little concerned with is that the battery capacity is only at 65% when fully charged and block #11 has a consistent lower voltage than the rest of the pack. Overall I am very pleased with the purchase and the service I received! I would buy from this company again!

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Abner Henriquez

Abner Henriquez

(Translated by Google) I need my car battery repaired. I'd like to know if you can come to my house to repair my car.

(Original)
Nesesito reparación de batería quisiera saber si pueden venir ah reparar mi carro hasta mi casa

Keith Griffiths

Keith Griffiths

I’m extremely satisfied with my purchase. This company will exceed your expectations and more. I live in AZ and they shipped a new battery easily and conveniently in form fitted box. When I needed help and reached out with installation(I didn’t fully seat the orange plug) they made sure I was in good hands and solved my issue. I had to slide the orange safety plug to the right to fully lock it in. Consider this company when looking for a new hybrid battery.

Additionally the price of everything with warranty is the best option available.

Thank you Hyrbid Battery Service

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Shamil Ashirov

Shamil Ashirov

Very good repair quality, excellent service. I recommend them.