Hybrid Battery Service FAQs
Welcome to our Hybrid Battery Service FAQs page—your trusted source for answers to common questions about hybrid battery warranties, reconditioning, repair, and eco-friendly returns. We’ve gathered the most frequently asked questions to help you understand our services and what to expect.
1️⃣ Battery Restoration & Testing
Our restoration process consists of six carefully controlled steps:
1️⃣ Module Sorting — Each cell is tested to separate strong modules from weak ones.
2️⃣ 22-Hour Deep Recovery Cycle — Modules undergo a full high-capacity regeneration cycle.
3️⃣ High-Capacity Module Selection — Only the strongest recovered modules are chosen.
4️⃣ 40A Load Testing — We stress-test each module to verify real-world performance under high current.
5️⃣ Pack Assembly — The battery is reassembled with new plates and hardware to ensure durability.
6️⃣ Road-Test Validation — The completed pack is tested in a hybrid vehicle under live driving conditions.
This ensures OEM-level performance and a significantly longer lifespan for the restored battery.
Our technicians replaced all cells inside the hybrid battery with remanufactured ones and installed brand-new bars between the cells.
After a complete restoration, batteries are installed in test vehicles and driven under heavy loads. If performance remains normal, the battery is shipped.
Not all batteries are suitable — e.g., severe corrosion, many failed cells, or excessive wear. Even a restored battery may need repair after 3–6 years.
No — we restore degraded batteries closer to their original capacity, but cannot increase their design capacity.
Repeated charge‑discharge cycles, internal oxidation, and contact corrosion reduce capacity and trigger warning indicators.
2️⃣ Warranty & Coverage
The key difference lies in cell capacity (Ah rating) and expected service life:
A longer warranty means the battery pack is built from higher-capacity modules.
Higher capacity =
✅ Longer lifespan
✅ Better acceleration and vehicle power
✅ Improved fuel efficiency
✅ More consistent performance in heat and high-load situations
Unlike other companies, HybridBatteryService.com is transparent:
➡ Warranty duration = confirmed higher cell capacity inside the battery pack.
For Toyota Prius, we offer warranties from 6 months up to 4 years. For other hybrid models, warranties are typically 1 to 4 years. The shortest warranty is usually chosen by buyers preparing a vehicle for resale who want a working battery at the lowest cost. Shorter warranties use cells with slightly lower capacity, reflected in the lower price.
Yes — the price reflects the quality and capacity of the cells. Longer warranties indicate higher-quality modules and extended battery life.
3️⃣ Payment & Financing
Yes. Hybrid Battery Service offers payment options and installment plans to make battery replacements more accessible.
A: Yes! You can purchase a hybrid battery through Affirm. If you choose to split the payment into 3 monthly installments, there is no upfront payment required — it’s completely interest-free.
We accept major credit/debit cards, PayPal, and Affirm financing. Specific financing terms are confirmed at checkout.
4️⃣ Mobile & In-Store Installation
Call or email us at (610) 245-80-10 or info@hybridbatteryservice.com to schedule. Mobile installation is possible if the date/time is available; pricing starts at $150.
Yes — Hybrid Battery Service covers Charlotte, Indian Trail, Matthews, Monroe, Concord, Gastonia, Rock Hill, Fort Mill, and other nearby areas.
Labor varies by vehicle model, but most installations take 2–4 hours.
Yes — we specialize in Toyota Prius, Honda, and full-size hybrid SUVs and trucks.
5️⃣ Core Return & Shipping
Refurbished batteries arrive in a special box; place your old battery inside and return via prepaid UPS label.
Yes, all cores are returned in the original shipping box with prepaid labels.
Heavier batteries can be installed in-store or shipped locally from Indian Trail; alternative options may be available — call to confirm.
Yes — technical consultations are available remotely to help diagnose hybrid battery issues.
Standard shipping is restricted due to cost; call or email to discuss potential alternative solutions.
6️⃣ Pricing, Lifespan & Maintenance
A brand-new hybrid battery for a Toyota Prius starts at $3,500 (without installation). A professionally reconditioned one starts at $1,045.
Hybrid batteries typically last 100,000–200,000 miles, depending on battery type, driving conditions, and maintenance. NiMH batteries usually last 8–10 years, while Li-Ion batteries can last up to 12 years. Stop-and-go traffic, frequent short trips, and extreme temperatures can shorten lifespan.
To extend battery life, drive your hybrid regularly and avoid extreme temperatures. Idle cars experience slow self-discharge, which accelerates under heat or cold. Regular driving helps maintain capacity and efficiency.
Not all batteries can be fully restored — for example, if many cells have failed, there is severe corrosion, or significant wear. Even a well-restored battery may need repair or replacement after 3–6 years.
Restoration is significantly cheaper than a new OEM battery while delivering nearly the same performance. It also reduces electronic waste and conserves resources.
No. We restore degraded batteries closer to their original capacity, but cannot increase beyond the factory design.
Batteries gradually lose capacity due to repeated charge-discharge cycles. Internal oxidation and contact corrosion can reduce fuel efficiency and trigger warning indicators.
A professionally restored original hybrid battery usually performs better. It meets factory specs, passes safety and load tests, and lasts 3–6+ years. Non-OEM Chinese batteries may degrade faster, have inconsistent quality, and lack proper safety controls.